Managed IT & Microsoft 365
Keep your everyday technology organised and supported.
We provide ongoing administration and technical support for businesses that need a dependable IT partner. We can support your internal team or take responsibility for an agreed set of systems and services.
Our services include
- Microsoft 365 setup, migration and administration.
- Licensing guidance and subscription provisioning.
- User onboarding, offboarding and access management.
- Device configuration, management and updates.
- Cloud administration, monitoring and backup checks.
- Troubleshooting, maintenance and service reporting.
What you receive
An agreed service scope, support arrangements, documented responsibilities and regular visibility into completed work and outstanding issues.
Before we begin
What can ongoing IT support include?
An agreed service can cover Microsoft 365 administration, onboarding and offboarding, device management, cloud administration, monitoring, backup checks and troubleshooting. Responsibilities, included activities and reporting are documented before support begins.
What support hours and response times are available?
Support hours, contact channels and response targets depend on your requirements and the agreed service. They are specified in your service agreement rather than assumed to be the same for every customer.